Plain-language questions
Ask for carrier share per month, customer or product in the SQL Explorer with AI. The AI writes the SQL, you see the query and run it yourself; the AI only receives metadata.
KPI · Logistics
Carrier share: formula and example.
Carrier share is the percentage of your shipments carried by each carrier in a period. It shows how dependent you are on a single provider and whether the split matches your agreements and rates. Together with cost and performance per carrier, it is the basis for rate negotiations.
Carrier share formula
Shipments per carrier ÷ total shipments × 100%
Worked example
In May 2026 Acme Groothandel sent 3,500 shipments: 2,100 with carrier A, 1,050 with carrier B and 350 with carrier C. Carrier A's share is 2,100 ÷ 3,500 × 100% = 60.0%, B's is 1,050 ÷ 3,500 × 100% = 30.0% and C's is 350 ÷ 3,500 × 100% = 10.0%.
Fictitious figures for Acme Groothandel, a sample wholesaler.
How to read this KPI
A large share with one carrier often brings better rates, but leaves you exposed to disruption, strikes or capacity problems in busy periods. A shift in the split can point to a changing mix of countries or parcel types. Set the share against cost per shipment, on-time delivery and damage rate per carrier.
Pitfalls with carrier share
- Looking only at counts when rates vary widely by weight and destination.
- Forgetting volume commitments with a carrier, so a shift leads to higher rates.
- Adding returns and outbound shipments together.
SQL & DAX
Calculating carrier share in SQL and DAX
Two examples on a fictitious data warehouse for Acme Groothandel: a PostgreSQL query and a measure for a Power BI model. Adjust table and column names to your own model.
SELECT date_trunc('month', shipped_at) AS month,
carrier,
COUNT(*) AS shipments,
ROUND(100.0 * COUNT(*)
/ NULLIF(SUM(COUNT(*)) OVER (PARTITION BY date_trunc('month', shipped_at)), 0), 1) AS share_pct,
ROUND(SUM(cost) / NULLIF(COUNT(*), 0), 2) AS cost_per_shipment
FROM shipments
WHERE shipped_at IS NOT NULL
GROUP BY 1, 2
ORDER BY 1, shipments DESC;Carrier Share = DIVIDE(COUNTROWS(Shipments), CALCULATE(COUNTROWS(Shipments), ALL(Shipments[Carrier])))
Cost per Shipment = DIVIDE(SUM(Shipments[Cost]), COUNTROWS(Shipments))In ENABLE
Tracking this KPI in ENABLE
In your Power BI dashboard
Define the KPI as a measure in your Power BI model and show it in the portal, with "Last refreshed" next to it. Access profiles and optional row-level security decide who sees which figures.
Custom dashboards (pilot)
Add the KPI as a tile to a custom dashboard, compared with last year. The Dashboard Builder is a pilot and can be switched on per client.
Monthly targets
With the built-in Targets app you set a target for the KPI per month, so you see actuals and target side by side.
FAQ
Frequently asked questions
How do you calculate carrier share?
Count each carrier's shipments for a period and divide by the total number of shipments. You can do the same on shipping cost or weight if that fits your agreements better. Break it down by country or service if you serve several markets.
How many carriers do you need?
That depends on your volume, destinations and how much a single carrier failing would hurt. Many businesses use one main carrier and one or two alternatives for specific countries, heavy shipments or peaks. Choose based on cost, performance and spreading risk.
How do you choose the right carrier for each shipment?
Compare cost, delivery time, on-time delivery and damage rate by destination and weight band. Turn that into rules, such as which carrier handles heavy parcels or international shipments. Check regularly whether the rules still match measured performance.
Further reading
- KPI libraryLogistics KPIs: formulas and examplesLogistics KPIs measure whether orders reach the customer on time, complete and at a reasonable cost. The data comes from your WMS, shipping platform and carrier statuses.Read more
- ResourcesHow to build a KPI dashboard: steps and examplesA KPI dashboard is an overview of the key figures you use to steer towards your goals, such as revenue, margin, on-time delivery or absenteeism. A good KPI dashboard does not start with the software, but with the decisions it needs to support. You then choose a limited number of KPIs, define them, sketch the dashboard and only then build it.Read more
- SolutionPower BI dashboard portal: share dashboards securelyShare your Power BI dashboards securely in your own portal, with role-based access.Read more
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