Plain-language questions
Ask for same-day shipping rate per month, customer or product in the SQL Explorer with AI. The AI writes the SQL, you see the query and run it yourself; the AI only receives metadata.
KPI · Logistics
Same-day shipping rate: formula and example.
Same-day shipping rate is the share of orders shipped on the same day they were placed. You usually only count orders received before the cut-off time, for example 4 pm. It measures how well the warehouse delivers on an order-today, ship-today promise.
Same-day shipping rate formula
Orders shipped on the order day ÷ total orders (received before cut-off) × 100%
Worked example
In May 2026 Acme Groothandel received 3,400 orders before the cut-off. Of these, 2,890 were shipped the same day. The same-day shipping rate is 2,890 ÷ 3,400 × 100% = 85.0%.
Fictitious figures for Acme Groothandel, a sample wholesaler.
How to read this KPI
A higher rate means shorter delivery times for customers and less work rolling over to the next day. Drops are often caused by order peaks, too few staff late in the day or items that are out of stock. Compare by day of the week and against the promise you make on your website or in contracts.
Pitfalls with same-day shipping rate
- Counting orders placed after the cut-off, which drags the rate down unfairly.
- Not looking separately at orders waiting for stock or payment.
- Counting a printed label as shipped when the parcel is not collected until the next day.
SQL & DAX
Calculating same-day shipping rate in SQL and DAX
Two examples on a fictitious data warehouse for Acme Groothandel: a PostgreSQL query and a measure for a Power BI model. Adjust table and column names to your own model.
WITH first_shipment AS (
SELECT order_id, MIN(shipped_at) AS shipped_at
FROM shipments
GROUP BY order_id
)
SELECT date_trunc('month', o.order_date) AS month,
COUNT(*) AS orders,
COUNT(*) FILTER (WHERE fs.shipped_at::date = o.order_date::date) AS shipped_same_day,
ROUND(100.0 * COUNT(*) FILTER (WHERE fs.shipped_at::date = o.order_date::date)
/ NULLIF(COUNT(*), 0), 1) AS same_day_pct
FROM orders o
LEFT JOIN first_shipment fs ON fs.order_id = o.order_id
GROUP BY 1
ORDER BY 1;Same-Day Shipping % = DIVIDE(COUNTROWS(FILTER(Orders, Orders[FirstShippedDate] = Orders[OrderDate])), COUNTROWS(Orders))In ENABLE
Tracking this KPI in ENABLE
In your Power BI dashboard
Define the KPI as a measure in your Power BI model and show it in the portal, with "Last refreshed" next to it. Access profiles and optional row-level security decide who sees which figures.
Custom dashboards (pilot)
Add the KPI as a tile to a custom dashboard, compared with last year. The Dashboard Builder is a pilot and can be switched on per client.
Monthly targets
With the built-in Targets app you set a target for the KPI per month, so you see actuals and target side by side.
FAQ
Frequently asked questions
How do you calculate same-day shipping rate?
Count the orders shipped on the day they were placed and divide by the total number of orders received before the cut-off. Use the moment the carrier collects or scans the parcel as the ship time. Orders after the cut-off belong to the next day.
What is a shipping cut-off time?
The cut-off time is the latest time an order can come in and still ship the same day. It usually depends on the carrier's collection time. A later cut-off is more attractive for customers but makes warehouse planning tighter.
How is it different from late shipment rate?
Same-day shipping rate measures how often you hit the fastest promise. Late shipment rate measures how often you miss your latest dispatch deadline. An order can therefore miss same-day and still ship on time.
Further reading
- KPI libraryLogistics KPIs: formulas and examplesLogistics KPIs measure whether orders reach the customer on time, complete and at a reasonable cost. The data comes from your WMS, shipping platform and carrier statuses.Read more
- ResourcesHow to build a KPI dashboard: steps and examplesA KPI dashboard is an overview of the key figures you use to steer towards your goals, such as revenue, margin, on-time delivery or absenteeism. A good KPI dashboard does not start with the software, but with the decisions it needs to support. You then choose a limited number of KPIs, define them, sketch the dashboard and only then build it.Read more
- SolutionPower BI dashboard portal: share dashboards securelyShare your Power BI dashboards securely in your own portal, with role-based access.Read more
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