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Integration · SurveyMonkey

Connect SurveyMonkey. Through your own data warehouse.

You use SurveyMonkey data in ENABLE through your own PostgreSQL data warehouse: the data is loaded and modelled there, and dashboards, plain-language questions and apps read from it. ENABLE has no built-in connector for SurveyMonkey.

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What is SurveyMonkey?

SurveyMonkey is an online survey tool for customer, employee and market research. Organisations use it to build questionnaires, distribute them by link or email and analyse the responses.

How to use SurveyMonkey data in ENABLE

Data from SurveyMonkey is loaded outside the portal, with a standard connector or a custom integration, and then modelled in your data warehouse. Data Analytics sets this up. From then on Power BI dashboards, the SQL Explorer with AI and the data API read from the same model, and access profiles decide who sees what.

Next to customer data from Salesforce or HubSpot, you see NPS per customer segment, account manager or revenue band. Add Zendesk to set satisfaction against the number and type of tickets per customer.

In ENABLE

What you do with SurveyMonkey data

Plain-language questions

  • “How is our NPS developing quarter by quarter, and does it differ between customer segments?”
  • “Which question in the customer satisfaction survey is skipped most often?”
  • “Do respondents via the email collector give different scores from those using the website link?”
  • “How long do respondents take on average, and are slow respondents more likely to drop out?”

The SQL Explorer with AI turns a question like this into SQL on your data warehouse. You see the query, run it yourself, and the AI only receives metadata. More about the SQL Explorer

Steps

How to connect SurveyMonkey

  1. 1Sketch the end resultFirst decide which questions and dashboards you want from SurveyMonkey data; that tells you which data is needed.
  2. 2Load into your data warehouseOutside the portal, with a standard connector or a custom integration. We decide which route fits during the intake.
  3. 3ModelTables and definitions that work with your other sources, so everyone sees the same numbers.
  4. 4Use in ENABLEPower BI dashboards, the SQL Explorer with AI and the data API, with access profiles and optional row-level security.

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FAQ

Frequently asked questions

Does ENABLE have a built-in SurveyMonkey connector?

No. ENABLE reads from your own PostgreSQL data warehouse. Data from SurveyMonkey is loaded into it outside the portal, with a standard connector or a custom integration; we decide which route fits during the intake.

Which SurveyMonkey data can you use?

Typically surveys, pages and questions, responses per respondent, collectors (web link, email, website) and answer options and scales. Exactly which tables you use depends on the questions you want to answer: Data Analytics first sketches the end result and then connects the data it needs.

Can I ask questions about SurveyMonkey data in plain language?

Yes, with the SQL Explorer with AI. The AI turns your question into SQL on your data warehouse and only receives metadata for that, such as table and column names, never the rows themselves. The SQL Explorer is available to client admins by default and can be switched on for users per organisation.

What does it cost to connect SurveyMonkey?

The price of ENABLE depends on your plan. Each plan includes a number of data sources, from 2 on Solo to 50 on Enterprise+, and an extra data source costs €49 per month. Prices are indicative; after a demo and intake you receive a tailored proposal.

See SurveyMonkey data in ENABLE?

In a demo we show how data from SurveyMonkey reaches dashboards, plain-language questions and apps via your data warehouse. Bring your questions.

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